100% Satisfaction Guarantee
Our 100% Customer Satisfaction Guarantee covers all the products we provide our customers. Also, if a customer is dissatisfied in any way with a product, we guarantee that we will replace the product or refund your money minus shipping fees (restocking fee will apply) within 10 days of date of purchase. Once the product is opened from shrink wrap packaging we don’t accept returns due to contamination from dirt, liquids or solids.
Terms
We accept Visa, MasterCard, American Express and Discover. All orders will be processed for each item plus freight and any applicable taxes.
For orders outside of the United States, Textile Marketing Consultants is not responsible for any duties, taxes and brokerage fees associated with the shipment.
Pricing
All prices are in US Dollar. We aim to keep our pricing competitive; however, at times it is necessary to increase our prices.
Freight
We do our best to ship orders within 1-3 business days.
International orders are not eligible to receive promotional gifts. Orders are shipped F.O.B. origin; prepaid & add. Due to size limitations it is sometimes necessary to ship by common carrier in which case we will try to keep shipping costs to a minimum. Customer-specified carriers will be shipped freight collect.
International Shipping by UPS International
When you select a shipping address outside the United States, we will secure International payment plus shipping by UPS international service.
Full duties and taxes (landed cost) billed upon checkout.
Secured checkout utilizing industry leading encryption methods.
Highly discounted international shipping rates.
Consolidation of your packages to ensure the lowest shipping cost to your end destination. Direct tracking to your end destination.
Upon completion of your order, We will charge your credit card for the entire purchase + Freight + Duties or Taxes.